Someone contacted me about a free in-home water test. Do they represent the City of Apopka?

The City of Apopka Water Department tests and treats your water every day, to make sure that it meets or exceeds all State and Federal requirements for safe drinking water. City of Apopka Employees will always be in City issued uniforms with the City logo on them and have visible City of Apopka photo ID cards. We’ll never need to enter your home as we take all of our samples at outside faucets.  

Companies that offer “free “ home water tests may be trying to sell you water treatment products that you don’t need. Be suspicious if you are told or shown an in home test that has detected pollution of contamination in your water. In-home tests are highly unreliable and are very rarely able to detect harmful substances. Tests that make tap water “change color” may make it appear the your water is unhealthy, when it is perfectly safe. All sample testing for the City of Apopka water is completed by an outside State Certified lab that is held to strict testing requirements. If you have any questions please contact us.

Show All Answers

1. Why does my water smell like rotten eggs?
2. What is a backflow prevention device, and who would need it?
3. What do I do about a sewer backing up?
4. How I report potholes and other street repair issues?
5. How hard is my water?
6. I have a water break or leak who should I call?
7. Why does the City have a storm water charge?
8. My meter box is overgrown — who is responsible to clean it up?
9. The storm drain on our street is clogged. Who do I call for repairs?
10. How often should I have my grease trap pumped?
11. Why use reclaimed water?
12. Is fluoride added to my water?
13. Do I need to buy bottled water or can I drink from tap?
14. What is reclaimed water?
15. Where does my water come from?
16. Why is my water discolored?
17. What do I do if my water looks like soda in a glass?
18. Do I need a home water treatment device?
19. How do I report a problem with my water?
20. Who should I contact with questions about my water bill, or if I need to start or stop service?
21. Does the City have water restrictions?
22. Someone contacted me about a free in-home water test. Do they represent the City of Apopka?
23. What is a Precautionary Boil Water Notice?
24. How does the City of Apopka Water Department inform customers about boil water notices?
25. Is it safe to Shower during a Precautionary Boil Water notice?
26. Is it safe for my pets to drink the water during a Precautionary Boil Water notice?
27. What should I do after the Boil Water Notice is lifted?
28. Is there copper or lead in City of Apopka Water?
29. Can the risk of exposure to copper or lead be reduced?