How can I reset my password?

Click “Forgot Password” on the Customer Portal Home page. A link will be sent to the registered email address.

Show All Answers

1. Why should I enroll in the Customer Portal?
2. How can I sign up for the Sensus Water Consumption Portal?
3. What type of alerts can I set up?
4. Why does it show that I have more than one meter in my Customer Portal?
5. If I check the meter and then check the customer portal, will I see changes in real time?
6. Why is my Customer Portal not showing any data?
7. Do I need multiple sign-ins if I have more than one account?
8. How can I reset my password?
9. Who should I contact if I have additional questions after viewing the portal?