Online City Services, Closures, and Changes

Online Services

Live Streaming City Meetings on YouTube

Due to the current situation, we wanted to remind everyone about measures we are taking here at City Hall to address the virus while still providing essential services. Specifically, we wanted to address the matter of Council meetings:

  • We are limiting staff attendance to only those presenting an item on the agenda.
  • Any applicant with an item on the agenda, we are asking them to limit their attendance to just one or two people.
  • Anyone from the public wanting to participate in the Public Comment portion or speak on a matter requiring a Public Hearing on the agenda, we are asking them to submit comments in advance of the meeting rather than attend in person if possible. The City Clerk will read the comments into the record. Please visit our Form Center to complete a form.
  • Anyone from the public wanting to observe the meeting, we ask that you watch the meeting on YouTube rather than attend in person if possible. To watch the meeting please visit our YouTube channel.
  • Anyone that does attend the Council meeting, we ask that you limit your presence in the chamber to your issue and then leave once your item has been addressed.
  • Every staffer, Council member, and member of the public will have their temperatures taken prior to entering the Council Chamber.

Closure and Postponed Events in the City of Apopka

Temporary Closures:

  • Eliminated access to public areas of:
    • Utility Billing
      • Drive-thru is still open 
      • As of August 24, 2020 the Utility Billing Lobby will be open for New Account customers only.
    • Police Department
    • Fire Stations
    • Public Works
  • Apopka Museum

Temporary Cancellations:

  • All Fire Department and Police Department community-relation events
  • All Senior Programs (Watch our Senior Exercise Class on YouTube)
  • Canceling all fingerprint services through our Police Department for the foreseeable future

Check back for continued updates on all City-sponsored events.

Previous City Specific Measures Implemented at the start of COVID-19 Pandemic:

  • Apopka Public Safety Youth Academy and Fire Camps cancelled for Summer 2020.
  • Eliminated access to public areas of Police, Fire, Utility Billing and Public Works
  • Purchased 36 no-touch thermometers for all City Departments.
  • Two dispatch stations have been moved from Dispatch to the EOC to provide greater social distancing
  • Six month extension offered on all permits
  • Police and Fire implemented emergency protocols 
  • Mobile message boards about stay at home curfew
  • All of City responders will be tested with the City’s antibody test by Thursday night April 16, 2020
  • All noncritical staff continue to work alternating days
  • Canceling all fingerprint services through our Police Department for the foreseeable future
  • Stopping all Fire Department and Police Department community-relation events until further notice
  • Encouraging customers to apply for permits over the phone, email or online. 
  • Streaming Council meetings on our YouTube Channel.
  • Refund deposits for organizations or individuals that have rented our City facilities for events.
  • Postponing large City-sponsored events (See list below).
  • Closing the museum and having that part-time employee sanitize common areas
  • Moving our School Resource Officers to police routes while the schools are closed
  • Making sure all First Responders are trained in proper procedures for handling COVID-19 calls
  • All Fire Department staff are evaluated and monitored for any symptoms prior to entering nursing homes
  • City Parks remain open from dawn to dusk for passive use during the current health situation. (Please comply with the current social distancing guidelines by not congregating in groups and maintaining six feet of separation from others.)

Postponed:

  • Apopka Farmers Market
  • Apopka Proud Concert
  • Friday Night Music Concert Series
  • Public Safety Day 2020
  • Apopka Hometown Concert 2020
  • Cookies and Milk with a Cop